ADMIN
Executive assistance and administration
Executive assistance and administration include email, calendar, event management, business bookings, business systemization - SOPs (standard operating procedures) preparation, files and documents organization, presentations, invoicing, and more.​​
Personal assistance
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Personal assistance services include administrative and personal tasks like online shopping, travel planning, bills or invoices payment, and more.
Customer relations management
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Customer relations management is a manual or automated system to manage all the communication and interactions with potential or existing customers. VA helps to streamline different project stages, follow up on all the active processes, and stay connected to customers - from when the potential business lead appears, the project or sale is ongoing or is over. VA could use the manually created system or automated CRM tool, depending on the client's needs.
Event planning and coordination
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Event planning and coordination work depend on the event scope. In case of significant events, the project manager coordinates the process, and VA performs the tasks. VA can prepare, execute, and follow up on different event stages with the project manager. Service can include invitations, visuals and communication, location arrangement, logistics, catering, and decorations.
SALES
Market research & database creation
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Market research includes searching various types of information (products, services, potential employees, customers, partners, competitors, and more), and database creation, summary, and analysis.​
LinkedIn Leads generation
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Linkedin Leads generation always starts from the basic lead strategy and agreement on what constitutes a "qualified lead¨. The client identifies all the criteria VA will use to target and engage with the potential lead groups and individuals.
E-commerce
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E-commerce services include e-shops management, product or service representation, customer relation management, payments, and invoicing.
MARKETING AND SOCIAL MEDIA
Social media management
Social media management starts from basic to highly specialized tasks: researching, planning, putting together content pieces, posting or scheduling posts, stories, and videos, preparing basic graphics, engaging with the audience through comments, and more.
Podcast management
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Podcast management includes preparing podcast topics, arrangements with the guests, planning live streams, video editing, promotional graphics creation, transcription, scheduling and publishing, guest follow-up, comments management, and more.
Newsletter management
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Newsletter management starts by setting up a new system and a subscribers list. VA prepares newsletter content by rearranging previously used speeches, articles, podcasts, or existing content material. VA will select, arrange and put together the content pieces, prepare basic graphics, and schedule or post the newsletter.
Online community management
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Online community management includes a set-up and management of a Facebook community group, technical requirements and settings configuration, live stream arrangement and coordination, content management, memberships approval, and engagement.
Content management and/or writing
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Depending on the client's needs, content management might start from basic content creation using previously used speeches, articles, podcasts, or existing content material. VA will select, arrange and put together the content pieces, prepare basic graphics, and schedule or post content.
DESIGN WORK
Graphic and video design
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VA will take care of essential graphic and video design work, such as visuals (posts, stories, posters) preparation, video cutting, transcription, thumbnail preparation, scheduling, and posting.
Website design and management
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While VA does not usually create a website from scratch, she can work on an already set-up website, add photos or edit information, update content, and perform similar tasks.
Coordination and projects management inside of your team
Nevertheless, if your business has or does not have a virtual assistant, an experienced project manager can provide a project management service. It can be an additional service to the search for the VA.
You will have an experienced project manager who will collaborate with you and your VA (or any other responsible team member) to coordinate the projects, plan the best sequence, and set deadlines. The project manager will be someone other than the direct person to perform the tasks.
Hourly rate applies to this service upon direct agreement.*
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*Exceptions apply when the client requires additional service or consultancy.
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